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Privacy Policy

This policy sets out the basis on which Cohesion GRC Limited (“Cohesion GRC” or “we”), a company incorporated under the laws of Hong Kong, collects personal data from you and how we process such data. By visiting our website (the “Site”), you accept and consent to the practices set out below.

1. Collection of Information

For the purposes outlined in Section 2 below, we may collect and process the following information about you:

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(a) Information you give us:

 

Information that you provide us (which may include your name, address, email address, telephone number, and other relevant personal details) by filling in forms on our Site, or by corresponding with us (phone, email, or otherwise), for example:

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  • When you report a problem to us;

  • When you use certain features on our Site;

  • When you request support from us.

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(b) Information we collect about you:

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Information automatically collected when you visit our Site, for example:

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  • Technical information, including Internet protocol (IP) address, login information, browser type/version, time zone setting, browser plug-in types/versions, operating system, and platform;

  • Information about your visit, including URLs, clickstream data, products/services viewed, response times, download errors, length of visits, interactions (scrolling, clicks, mouse-overs), browsing methods, and any phone number used to call our customer service.

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(c) Information we receive from third parties:

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We may work with third parties and receive information about you from them, such as analytics providers like Google Analytics.

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We only retain personal data as long as necessary for the purpose(s) for which it was collected. Data may be archived while the relevant purpose persists.

2. Uses of Information

We may use the information held about you for the following purposes:

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  • Providing, improving, and developing our services;

  • Researching, designing, and launching new features or products;

  • Presenting tailored content and information via our Site and services;

  • Providing alerts, updates, materials, or information that you requested or signed up for;

  • Complying with laws and regulations applicable to us in or outside Hong Kong;

  • Responding to or participating in legal proceedings, including seeking professional advice;

  • Direct marketing of regulatory licensing and compliance advisory services (with a simple opt-out option);

  • Communicating with you and responding to your questions or requests;

  • Other purposes directly related or incidental to the above.

 

For direct marketing purposes:

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  • Personal data used (provided or collected) will not be sold and is only used for promoting Cohesion GRC’s services.

  • Marketing information may be sent via email.

  • You may opt out any time by contacting info@cohesiongrc.com; marketing communications will cease without charge.

3. Disclosure of Your Information

We will keep your personal data confidential, but you consent that we may share information with:

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  • Members of our corporate group (subsidiaries, holding company, and affiliates);

  • Personnel, service providers, agents, advisers, auditors, and contractors in connection with our operations/services (e.g., IT support, cloud hosting);

  • Our overseas offices, affiliates, business partners, and counterparts (where relevant, on a need-to-know basis);

  • Parties under a duty of confidentiality to us;

  • Persons required to receive disclosure under applicable laws and regulations, in or outside Hong Kong;

  • Actual or proposed transferees of our operations (or substantial parts thereof), in or outside Hong Kong.

4. Cookies

Our Site uses cookies to distinguish visitors and improve user experience:

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  • Persistent and session cookies may be used for website operation and analytics.

  • Types include strictly necessary, analytical/performance, functionality, and targeting cookies as defined.

  • You can block cookies via browser settings; however, this may affect Site access and performance.

 

We may use third-party web services (e.g., Google Analytics) which also use cookies, web beacons, and log files. Such services may collect (including IP addresses) and use information to personalize analytics and marketing materials.

5. Third-party Sites

Our Site and communications may contain links to third-party sites not controlled by Cohesion GRC. Please review the privacy policies of those sites, as we are not responsible for their practices or content.

6. Security

Access to personal information is restricted to employees, contractors, and service providers with a legitimate business need, all subject to confidentiality obligations.

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While we follow industry-standard security measures to protect your data, transmission over the internet is not completely secure. We will do our best to protect your data but cannot guarantee its security during transmission.

7. Your Rights

You have the right to:

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  • Check whether we hold personal data about you;

  • Access any personal data we hold about you;

  • Request correction of any inaccuracies in your personal data.

 

Requests may be subject to a reasonable administrative fee. All requests are processed in accordance with applicable Hong Kong law.

8. Changes to Our Privacy Policy

We may amend this policy periodically by posting updates on our Site. Continued use after changes take effect constitutes acceptance of those updates.

9. Contact Us

For any questions, comments, or requests regarding personal data and privacy, please contact:

​contact@cohesiongrc.com

Suite 1506, 15/F, The L Plaza, 367-375 Queen’s Road, Central, Hong Kong​

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